Pipl Systems Podcast #1: Vincent Rossi on Building a Security Empire with SecurPlus
In this interview on the Pipl Systems podcast, Vincent Rossi, founder and CEO of SecurPlus, discusses his journey and insights in the security systems industry. SecurPlus, a company he acquired after starting as an installer, has grown significantly, now servicing 7,000 clients and generating $6-10 million (CAD) in revenue. With a team of around 25-30 employees, including 12-14 technicians, the company serves both residential and commercial clients in Montreal, Quebec, and Ottawa, and collaborates with subcontractors for global projects.
Vincent emphasizes the importance of comprehensive training for staff across sales, installation, and service. SecurPlus works closely with manufacturers like Motorola, Commend, Aiphone, Inaxsys and ICT, ensuring product expertise and maintaining strong partnerships. Rossi notes that many small installers struggle due to lack of training time, stressing that long-term growth relies on taking time to understand products fully rather than rushing through projects. See in the video everything in more detail.
00:00 - Introduction
01:03 - Brief intro - company name, industry, and guest's role
03:20 - The size of company
04:32 - How do you provide technical support?
05:59 - Revenue of the company
06:40 - Service Regions of the company
09:25 - Working with Distributors vs. Manufacturers
11:30 - Challenges for Small Installers: Lack of Training Time
13:44 - Focus on One Brand vs. Exploring New Solutions
17:26 - Residential vs. Commercial Focus in Business
21:08 - Cloud vs. On-prem Solutions: Storage & AI
22:12 - Cloud Adoption: Residential vs. Commercial
26:19 - Video Scenarios & AI Notifications: Monetizing New Tech
29:17 - Founding Story & Early Steps
33:28 - Key Steps in Growing SecurPlus
36:50 - Opportunities for New Technicians in Security Industry
39:17 - Final Thoughts
43:22 - Conclusion
SecurPlus website: https://en.securplus.com/
Vincent Rossi in LinkedIn: https://www.linkedin.com/in/vincent-r...
Vincent Rossi's email: [email protected]
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