Membership Management with Sam
Considering adding a Membership Manager to your team? This session explores how a dedicated Membership Manager can take on the responsibility of handling various aspects of a membership-based business.
Discover the positive impact a Membership Manager can have on member retention and satisfaction, freeing you up to focus on growth and strategic initiatives. This session will provide guidance on what to look for in a Membership Manager, how to structure their role, and specialized duties tailored to different types of membership sites.
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00:00 Introduction
02:58 Overview of Membership Management
03:30 Order Management
06:28 Customer Success
10:44 Operational Tasks
25:04 Finding and Hiring a Membership Manager
36:00 Demo of Membership Manager Role Add On
55:52 Upcoming Events
1:00:00 Conclusion
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