Customer facing knowledge base смотреть онлайн

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9:58

Top 5 Customer Facing Knowledge Base Platforms for Business | Comparison

Top 5 Customer Facing Knowledge Base Platforms for Business | Comparison

How to Digital

Top 5 Customer Facing Knowledge Base Platforms for Business | Comparison Check Out Document360 - https://bit.ly/3NEgStu ...

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4 тыс
18

2:05

One easy way to optimize your customer knowledge base

One easy way to optimize your customer knowledge base

Zendesk

With Zendesk's AI tools like Content Cues, scan every single support request to surface common questions and trending topics, ...

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4:34

knowledge Base and Customer Portal Search Functionality Demo

knowledge Base and Customer Portal Search Functionality Demo

Isos Technology

In this demo, we touch on these key features to help your organization better manage its customer-facing documentation.

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5:34

Must-have features for the best knowledge base software  | CX Unplugged

Must-have features for the best knowledge base software | CX Unplugged

Sprinklr

1:19 The most famous knowledge base software 1:45 Customer facing Vs employee facing knowledge base 2:24 The #1 attribute ...

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2:48

Internal vs External Knowledge Base: Which Do You Need?

Internal vs External Knowledge Base: Which Do You Need?

ScreenSteps

What type of knowledge base software does your company need? That depends on who you want to support. Discover the ...

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7:55

What's the Difference Between the Knowledge base (Customer Service Database) vs eLearning program?

What's the Difference Between the Knowledge base (Customer Service Database) vs eLearning program?

eLearning Partners™

Ever wondered about the distinction between a knowledge base and an eLearning program? We're here to dissect these two ...

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0:20

Customer Knowledge Definition

Customer Knowledge Definition

Aleck - Marketing

Visit our full dictionary of terms at OfficeDictionary.com.

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1:07:27

Quarkus Insights #195: Complementing LLM with agentic AI in Quarkus

Quarkus Insights #195: Complementing LLM with agentic AI in Quarkus

Quarkusio

Mario Fusco & Daniele Zonca join us to discuss integrating Quarkus, Langchain4j and Drools, using agents AI patterns to limit ...

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The business value of delivering a knowledge base to your customers

The business value of delivering a knowledge base to your customers

jpcrmexpertsny

In our Information Nugget edition, you get 5 minutes of valuable insight into various enterprise software topics. Learn how to ...

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7 тыс
11

57:55

Best Practices for Building a Killer Knowledge Base

Best Practices for Building a Killer Knowledge Base

Desk.com: Fast, awesome customer service

Having all the right answers at the fingertips of every customer support agent is awesome. Letting your customers get the same ...

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6 тыс
31

1:26

Why Use a Knowledge Base Software?

Why Use a Knowledge Base Software?

ProProfs

Keeping customers satisfied is often considered a challenge. Why? Because it demands full attention of customer support ...

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26:18

Enhancing Customer Interactions via Internal Knowledge Base

Enhancing Customer Interactions via Internal Knowledge Base

The CS Show

On today's episode, we talk with Nir Cohen. Nir is the VP of Customer Success at AIVF and former Director of Customer Success ...

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5:02

The Comprehensive Guide for Building a Knowledge Base

The Comprehensive Guide for Building a Knowledge Base

ManoByte

Are you looking to save time and stop answering the SAME customer service questions over and over again? Adding a ...

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220 тыс
592

1:16

Reduce Customer Support Tickets with Knowledge Base

Reduce Customer Support Tickets with Knowledge Base

Document360

Excessive Customer service inquiries drain your budget and leave your team burnt out? All you need is an advanced yet ...

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4:03

Help Scout - Build a Strong Knowledge Base for Excellent Customer Service |  Exclusive Deal !!

Help Scout - Build a Strong Knowledge Base for Excellent Customer Service | Exclusive Deal !!

SoftwareAuthority

HelpScout is a cloud-based help desk system is great for small organizations interested in providing excellent Customer ...

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Optimize Your Customer Service with an AI-Powered Knowledge Base - Document360

Optimize Your Customer Service with an AI-Powered Knowledge Base - Document360

Document360

In this session, Viktoria Schweizer, Business Development Manager at Cloudstride, discovered how integrating AI-driven ...

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1:28

Quick Take: How knowledge base quality affects the customer experience

Quick Take: How knowledge base quality affects the customer experience

The Agile Brand with Greg Kihlstrom®

Host Greg Kihlström talks with Sophie Wyne from Ariglad about how knowledge base quality affects the customer experience on ...

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16 тыс
271

9:59

Everything You Need to Know About a Knowledge Base for 2022

Everything You Need to Know About a Knowledge Base for 2022

Visme

A knowledge base provides 24/7 support for your customers without the need to contact staff. Most consumers nowadays can't ...

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Microsoft Dynamics 365 Customer Service | Knowledge Management Article Rendering & Pop-ups Tutorial

Microsoft Dynamics 365 Customer Service | Knowledge Management Article Rendering & Pop-ups Tutorial

Microsoft Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service | Knowledge Mgmt Article Rendering & Pop-ups Tutorial Microsoft Dynamics 365 ...

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6 тыс
9

3:24

Knowledge Base for Customers and Sales Reps: Panaya x  Document360 Case study

Knowledge Base for Customers and Sales Reps: Panaya x Document360 Case study

Document360

Yoni Hubermann, Director of customer education at Panaya tells how Document360 helped them find out what their customers ...


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