9:58
Top 5 Customer Facing Knowledge Base Platforms for Business | Comparison
Top 5 Customer Facing Knowledge Base Platforms for Business | Comparison Check Out Document360 - https://bit.ly/3NEgStu ...
2:05
One easy way to optimize your customer knowledge base
With Zendesk's AI tools like Content Cues, scan every single support request to surface common questions and trending topics, ...
4:34
knowledge Base and Customer Portal Search Functionality Demo
In this demo, we touch on these key features to help your organization better manage its customer-facing documentation.
5:34
Must-have features for the best knowledge base software | CX Unplugged
1:19 The most famous knowledge base software 1:45 Customer facing Vs employee facing knowledge base 2:24 The #1 attribute ...
2:48
Internal vs External Knowledge Base: Which Do You Need?
What type of knowledge base software does your company need? That depends on who you want to support. Discover the ...
7:55
What's the Difference Between the Knowledge base (Customer Service Database) vs eLearning program?
Ever wondered about the distinction between a knowledge base and an eLearning program? We're here to dissect these two ...
0:20
Visit our full dictionary of terms at OfficeDictionary.com.
1:07:27
Quarkus Insights #195: Complementing LLM with agentic AI in Quarkus
Mario Fusco & Daniele Zonca join us to discuss integrating Quarkus, Langchain4j and Drools, using agents AI patterns to limit ...
5:02
The business value of delivering a knowledge base to your customers
In our Information Nugget edition, you get 5 minutes of valuable insight into various enterprise software topics. Learn how to ...
57:55
Best Practices for Building a Killer Knowledge Base
Desk.com: Fast, awesome customer service
Having all the right answers at the fingertips of every customer support agent is awesome. Letting your customers get the same ...
1:26
Why Use a Knowledge Base Software?
Keeping customers satisfied is often considered a challenge. Why? Because it demands full attention of customer support ...
26:18
Enhancing Customer Interactions via Internal Knowledge Base
On today's episode, we talk with Nir Cohen. Nir is the VP of Customer Success at AIVF and former Director of Customer Success ...
5:02
The Comprehensive Guide for Building a Knowledge Base
Are you looking to save time and stop answering the SAME customer service questions over and over again? Adding a ...
1:16
Reduce Customer Support Tickets with Knowledge Base
Excessive Customer service inquiries drain your budget and leave your team burnt out? All you need is an advanced yet ...
4:03
Help Scout - Build a Strong Knowledge Base for Excellent Customer Service | Exclusive Deal !!
HelpScout is a cloud-based help desk system is great for small organizations interested in providing excellent Customer ...
26:41
Optimize Your Customer Service with an AI-Powered Knowledge Base - Document360
In this session, Viktoria Schweizer, Business Development Manager at Cloudstride, discovered how integrating AI-driven ...
1:28
Quick Take: How knowledge base quality affects the customer experience
The Agile Brand with Greg Kihlstrom®
Host Greg Kihlström talks with Sophie Wyne from Ariglad about how knowledge base quality affects the customer experience on ...
9:59
Everything You Need to Know About a Knowledge Base for 2022
A knowledge base provides 24/7 support for your customers without the need to contact staff. Most consumers nowadays can't ...
12:01
Microsoft Dynamics 365 Customer Service | Knowledge Management Article Rendering & Pop-ups Tutorial
Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Customer Service | Knowledge Mgmt Article Rendering & Pop-ups Tutorial Microsoft Dynamics 365 ...
3:24
Knowledge Base for Customers and Sales Reps: Panaya x Document360 Case study
Yoni Hubermann, Director of customer education at Panaya tells how Document360 helped them find out what their customers ...
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