Reality vs. Expectation: Bridging The CX Gap In Your Business
Are you surprised when your customers don't share your rosy view of your company's customer experience? You're not alone. Many businesses struggle with the gap between their expectations and reality. In this video, Roy Atkinson explores some ways to close that gap and improve your customers' satisfaction.
About LiveVox
LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With more than 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.
Watch video Reality vs. Expectation: Bridging The CX Gap In Your Business online without registration, duration hours minute second in high quality. This video was added by user LiveVox 10 January 2023, don't forget to share it with your friends and acquaintances, it has been viewed on our site 8 once and liked it people.