InLoop | FormAssembly Data Story

Published: 01 September 2023
on channel: FormAssembly
41
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Discover how one of InLoops brands, Flexischools, decreased helpline call volume by 60% with user-friendly online contact forms that assist with ticketing, addressing issues, and receiving feedback from families and suppliers.

“I absolutely love it,” said Doha Goreishi, Junior Operations Associate at InLoop. “It’s a great way to reach the goals that are important to us, making the forms as simple and direct as possible. We can’t live without this.”

The Data
50+ forms used daily
200+ daily cases managed
60% reduction in helpline calls

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