A recent notification from the Reserve Bank of India (RBI) instructs banks on the exchange of 2000 rupee notes. The notification requires banks to keep comprehensive records of the exchange and deposit of these notes. Furthermore, the RBI stresses the importance of banks establishing the necessary infrastructure to enable seamless transactions, including an adequate number of staff and counters to handle the increased volume. Banks are also expected to provide essential amenities like waiting areas, drinking water, and other necessary facilities to ensure customer convenience during the exchange and deposit procedures.
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