Answer your customer's questions... before they ask them! | Stop Losing Customers
As a seller, it's your job to anticipate - and answer - any objections your customer may have to buying your product.
Another way of putting this - don't leave any of your customer's questions unanswered!
This sounds obvious, but I'm always amazed at how many online sellers don't do this properly.
Think: inadequate descriptions lacking crucial detail.
Think: product photos that don't show all aspects and details of a product.
Think: policies that don't clearly lay out returns policies and 'lost mail' policies.
In today's episode, I discuss why this matters, how it's costing you sales, and how to fix it.
#sellingonetsy #sellinghandmade #howtosellyourcraftsonline
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https://ThriverCircle.com
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Get your FREE Etsy Quick-Start Guide here:
http://createandthrive.com/etsyguide
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I have a weekly podcast, too!
You can see all the Create & Thrive Podcasts here:
http://www.createandthrive.com/ctpodcast
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G'day! I'm Jess Van Den - a former school teacher and science communicator - and I started my craft business Epheriell as a hobby in 2008. In 2010 I went full-time, and I've been self-employed ever since.
My Etsy shop: https://www.etsy.com/shop/epheriell/
My Epheriell website: https://epheriell.com
In 2013 I started Create & Thrive to help other makers turn their handmade hobby into a thriving business.
Since then, through my podcast, blog, courses, ebooks, and membership site, I've helped thousands of makers all over the world.
I'd love to help you to! Say hello below, let me know what you make, and what your dreams are for your handmade business.
Connect on Facebook: / createandthrive
Connect on Instagram: / createandthrive
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