3 Books Every Service Designer Should Read
If you want to become a better service designer there are many books I can recommend. For this video I've picked 3 of my favourites and none of them is probably what you'd expect.
I talk about:
➜ The Story Factor by Annette Simmons - https://go.servicedesignshow.com/1jv0g
➜ The Experience Economy by Joe Pine and James Gilmore - https://go.servicedesignshow.com/-x6v3
➜ The Knowing-Doing Gap by Jeffrey Pfeffer and Robbert Sutton - https://go.servicedesignshow.com/9bjjr
Leave a comment down below and let me know which books you'd recommend and why!
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Watch video 3 Books Every Service Designer Should Read online without registration, duration hours minute second in high quality. This video was added by user Service Design Show 08 November 2018, don't forget to share it with your friends and acquaintances, it has been viewed on our site 4,724 once and liked it 129 people.