Enhancing Patient Relationships & Streamlining Flow in Medical Office Reception | Phylicia Belfast

Published: 19 August 2024
on channel: Inlera University
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We're so happy to have Phylicia back for another Chat! 😄
She is joining us today to dive into how front desk receptionists can significantly improve patient relationships and streamline workflow in medical practices. Phylicia Belfast is a healthcare management expert who's here to share invaluable insights from her experience managing primary care practices.

Discover practical strategies to enhance patient flow, boost retention, and create a positive first impression that impacts patient outcomes. Whether you're new to healthcare or a seasoned professional, this discussion is packed with tips to elevate your practice's front desk operations 🏥🛎️

You can connect with Phylicia here on LinkedIn:
🌟  / phylicia-belfast-bs-6b223a41  

This month we are highlighting our Mastering Medical Billing course! Whether you are just breaking into the field or looking to further your career, this is the place for you. Find out more here:
📚https://ips-s-school-8c86.thinkific.c...

Topics & Timestamps for Today's Video
📌 0:00 Welcome!
📌 1:03 Introducing, Phylicia Belfast
📌 2:48 Surveys and Feedback - Communication
📌 6:28 Communicate to Your Manager
📌 10:53 Where can we find Phylicia?
📌 11:18 What else does Inlera Offer?

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Join this channel to get access to perks 🎉
   / @inlerau  
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You can find all of our links here!
📍https://www.inlera.com
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❓❓ Do you have a question about the revenue cycle or the business of healthcare? Drop your question below! #revenuecyclemanagement​ #revenuecycle​ #medicalbilling
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Want a 1-on-1 coaching session with Jasmine?

Click HERE for Billing Company Coaching:
📘https://calendly.com/jasmineips/compa...

And click HERE for a Medical Biller Mini-Coaching Session:
📗https://calendly.com/jasmineips/mini-...

General Career Mini-Coaching? Right HERE:
📙https://calendly.com/jasmineips/99-se...
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Thank you so much for hosting us for this, HOMEplxce 🏠💕
📍: @HOMEplxce Consulting
IG : @HOMEplxceRetreats
HOMEplxce is a hybrid gathering place of respite curated aesthetically and energetically by @Lakhiyia with you in mind to heal your whole self outside of isolation, in community, joy, and at HOME
“Your home away from home, where those who hold are held”
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On this channel, we are passionate about improving the delivery of patient care by alleviating the stress and confusion in the business of healthcare by providing helpful training and resources.
✨ Interesting Training with us? Learn more here https://www.inlera.com/services/train...
✨ Did you know we offer medical billing, and consulting services? Learn More https://www.inlera.com/
✨ Join our Medical Billers Network Facebook Community:   / 626491901635760  

~~ RESOURCES, RELATED TOPICS & LINKS MENTIONED IN THIS VIDEO ~~
✨ The Healthcare Revenue Cycle Full Playlist    • Healthcare Revenue Cycle  

~~ OUR FAVORITE RESOURCES & GEAR ~~
Our Favorite Medical Billing Software, Open Practice Solutions https://www.openpractice.net/demo/
Our Amazon Store has resources and gear for all aspects of your life, both work and home: https://www.amazon.com/shop/inlerauni...
This video is NOT sponsored. Some product links are affiliate links which means if you buy something, we'll receive a small commission.

~~ CONNECT WITH US ~~
🌱 Train with Us: https://www.inlera.com/services/train...
🌱 Contact Us: [email protected]
🌱 Facebook:   / inlerau  
🌱 LinkedIn:   / inlerau  
🌱 Instagram:   / inlerauniversity  
Thanks for watching!! If you found this video helpful, don't forget to give it a thumbs up, subscribe to our channel, and let us know how we can support you on your healthcare journey in the comments below!

#PatientCare #HealthcareManagement #MedicalReception #PatientRetention #InleraUniversity

P.S. We want to give you more of what you want. What more do you want to learn about healthcare? Share your topics in the comments below!
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