🎧 B2 English Listening Practice for Call Centers • Insurance Claims 🩺💬

Published: 27 October 2024
on channel: Call Center English
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👂 - Do you need to improve your listening skills for a call center?
👂 - Do you need to learn call center vocabulary?

Hey, future customer service pros! Ready to improve your listening for a call center? In today’s video, we’re tackling active listening—for health insurance claims 💼

🎯 Comprehension: Practice understanding real customer conversations

• Real tips for handling tricky claims with confidence
• Real-life scenarios of customer concerns
• Simple step-by-step Active Listening Techniques so you can capture and handle calls much better
• Activity Resolution and Vocabulary explanation

This lesson is perfect for call center agents at a B2 English level who want to improve their listening skills and better handle customer claims.

📱 Want to Improve Faster? Text us on WhatsApp at +502 5544-9837 to learn more about our live training sessions and take your call center skills to the next level.

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Watch video 🎧 B2 English Listening Practice for Call Centers • Insurance Claims 🩺💬 online without registration, duration hours minute second in high quality. This video was added by user Call Center English 27 October 2024, don't forget to share it with your friends and acquaintances, it has been viewed on our site 12,55 once and liked it 64 people.