11 Ways Zapier Employees Use AI (Mike Knoop Interview)
Get more AI interviews, analysis, hot takes, and tutorials: https://tiny.one/k43As2p
Overview
Join Greg and Mike as they chat about Zapier's journey into AI. Learn how Zapier enabled all employees to explore AI tools during a company "code red", leading to huge adoption increases.
Hear Mike's advice for companies just starting with AI, like revisiting previously unsolvable problems and extracting insights from unstructured text data. Discover Zapier's highest ROI use cases, from automated sales call analysis to improved customer support workflows. Get Mike's predictions on the future of work as AI becomes an assumed skillset for all knowledge workers.
Outline
0:00 - Introduction
1:05 - Mike’s Move To Head Of AI @ Zapier
6:42 - Zapier Since ChatGPT launch
8:25 - What are customers saying about AI?
11:47 - Zapier AI Committee
18:58 - Who builds AI tools @ Zapier?
23:58 - Is AI Hype? Or For Real
24:26 - What are AI Challenges?
27:47 - AI Augmented Zaps
28:09 - Zapier AI Hiring Plans
30:36 - AI Engineers On The Rise
32:19 - What AI News Gets Mike Excited?
Mike Knoop: https://tiny.one/HwH9sAh
Zapier: https://tiny.one/ZdOGoRQ
Greg’s Info:
Twitter: https://tiny.one/nxlgp5K
Newsletter: https://tiny.one/k43As2p
Website: https://tiny.one/wiucdoq
LinkedIn: https://tiny.one/CGBQlTy
Work with me: https://tiny.one/TEi2HhN
Contact Me: Twitter DM, LinkedIn Message, or [email protected]
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