http://uxmastery.com Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project.
Illustrations by Robin Cave; music by http://podingtonbear.com
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Watch video How To Create A Customer Journey Map online without registration, duration hours minute second in high quality. This video was added by user UX Mastery 15 September 2014, don't forget to share it with your friends and acquaintances, it has been viewed on our site 752,077 once and liked it 4.8 thousand people.