COVID-19: A Novel Milestone
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This is a milestone that reminds me of the momentous task thrust on our healthcare providers these past years. I am reminded of the overflowing hospitals and the images of makeshift patient care spaces that popped up in parking lots across the country. On a personal level, I am reminded of the home oxygen unit that sat in our living room for months as my otherwise healthy wife struggled to recover and maintain appropriate saturation levels. I remember the uncertainty of what a positive swab might mean for our young toddler who could not understand what was happening. I remember the struggles in grasping for a medical answer: the theories that peaked, only to fizzle into the growing abyss of chaotic informational garbage. I remember the confusion that patients had as they read about these theories on social media and were looking to their pharmacists for something concrete and actionable.
As a CE provider, we quickly realized that our company was facing an unprecedented need for quick, concise, and reliable information about COVID-19. Moreover, this information was seemingly changing by the day.
Our usual processes and timelines simply were no longer adequate for this shifting need. Very early on, the concept of the “weekly dose” was born, with the intention of sharing the very latest in COVID-19 developments. We pulled together some of the brightest minds in the country, many of whom were quite literally paving the way on the immunization front. We pulled in infectious disease specialists.
We pulled in a Spanish language expert to help pharmacists and technicians alike address the immediate needs of our nation’s Spanish-speaking population. On multiple occasions, we worked with faculty members to re-work programs when guidance changed, making yesterday’s program obsolete.
With the introduction of a novel vaccine, the need for more qualified immunizers was immediate. And, while pharmacists across the country stepped up in masses to meet the need, it was often not enough to meet the growing line of patients filing down the aisles in chairs spaced six feet apart. It was a real and jarring image.
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