State of STFC: Dec 2023 | VIP Frustrations Leading To Spending Halt | Game Issues All Players Share

Published: 21 December 2023
on channel: Rev Deuce
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The goal of this was to give F2P/light spenders a peak into the issues of the VIP while also showing those issues and problems aren't too different than what all players are frustrated with.

Good afternoon @everyone and today's state of the game is different than what we've done in the past. I sat down with 5 of the game's highest level players: Lumy, CptAnderStevens, Zeec, SoylentPurple, and Ber1nger to discuss their frustrations and how the "gap" between F2P and VIPs isn't near as wide as some might think!

00:48 - Introductions
08:44 - One of the reasons some high levels are no longer spending
10:45 - Do VIPs experience the same issues as F2P players? Lag? Kickouts? Broken Ships?!
16:00 - What is the VIP experience like dealing with Customer Support? Does having your own community managers help?
23:30 - The Goals of high level players and where they want the game in 1-3 years
25:30 - Incursions is a "whale" event. How do VIPs help make it more of a feature for ALL players?
35:30 - Quality of Life AND Quality of Play improvements needed
37:50 - Core changes VIPs would like to see to make the game enjoyable again for all players
40:00 - Why many spenders are halting their spending: To get the attention of Scopely & STFC Management
42:30 - The disconnect between VIPs and F2P. Is it truly as wide as it seems or has it been artificially widened?
49:15 - Single worst thing about the game right now (round table question)
54:40 - Single best thing about the game right now (round table question)

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