Modernize ITSM Experience - Automated Delegation of Task (ServiceNow ITSM)

Published: 23 March 2020
on channel: TechTalk with Bill
71
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Automated Search of a Request, Modern Search results, automated service task assignments.

Resulting to improved efficiency and reduced wastage.

Imagine thousands of incident request, narrowing the gaps of lost tickets.

All falls to the expert who will be resolving the incident request


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