Building a Help Desk Form with Zendesk integration
Receive help desk tickets in Zendesk directly from your website without having to code your way through the process.
Sign up to 123FormBuilder and build the customer support form that you need and integrate it with Zendesk via our third-party app module. You will receive all your customer inquiries in no time.
The steps are simple:
1. Sign up to 123FormBuilder
2. Select the form template that you need - for example, the Help Desk Form template
3. Customize the template in terms of layout and other features - notifications, for example, and anti-spam security measures
4. Add the Zendesk integration from our Third-Party Apps list
5. Set up the integration with your Zendesk account credentials
6. Map form fields with Zendesk fields (name, email, ticket type)
7. Save your settings
8. Embed the form on your website
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