How to Install iTop on Ubuntu 22.04 😍| Free Helpdesk Ticketing System 😍| Complete Guide 🗺️
In this video, I demonstrate how to Install iTop on Ubuntu 22.04. iTop is a free, open-source helpdesk ticketing system, perfect for IT Service Management (ITSM).
This tutorial covers the iTop installation process on Ubuntu 22.04, including installation requirements from the official website and finalizing the setup via the browser.
iTop offers a comprehensive ITSM solution with the following features:
Fully configurable CMDB
HelpDesk and Incident Management
Service and Contract Management
Change Management
Configuration Management
Automatic SLA management
Automatic impact analysis
CSV import tool for all data
Consistency audit to check data quality
Data synchronization (data federation)
Reporting tools
In this series, I focus on the helpdesk ticketing system. With iTop, you can manage helpdesk support for one or multiple enterprises, customize the setup, and create unlimited users and agents. It features separate interfaces for customers and agents, making ticket creation and management straightforward. Customers can create tickets, check statuses, and receive updates via a dedicated portal, while agents manage tickets assigned by managers through their own dashboard.
These videos thoroughly discuss and demonstrate helpdesk ticket management with iTop, providing a complete guide for customer support agents and helpdesk professionals.
#helpdesk #helpdeskticket #itop
Chapters:
00:02 - iTop Installation Overview
00:36 - Vultr VPS Setup
01:56 - Configuring DNS
03:36 - Step1: System Update
04:38 - Step2: Install Apache and PHP Modules
06:10 - Step3: Configure PHP-FPM
09:16 - Step4: Install and Configure APCu
10:44 - Step5: Install and Configure MariaDB
12:32 - Step6: Download and Setup iTop Directories
13:58 - Step7: Run the iTop Installation Wizard
👉 iTop Ubuntu Installation Guide: https://mailserverguru.com/install-it...
🔔 𝗩𝗶𝘀𝗶𝘁 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 𝗣𝗹𝗮𝘆𝗹𝗶𝘀𝘁: 👉 • Helpdesk Ticketing System
🔔 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺:
iTop Introduction: 👉 • iTop Introduction | The Best Free Hel...
iTop Ubuntu Installation: 👉 • iTop Ubuntu Installation | Open Sourc...
iTop CentOS Installation: 👉 • iTop CentOS Installation | Best Suppo...
iTop Configuration Overview: 👉 • iTop Configuration Overview | Best it...
iTop Configuration Step By Step: 👉 • iTop Configuration Step By Step | Bes...
iTop Email Notification Setup: 👉 • iTop Email Notification Setup | Creat...
iTop Dashboard Design: 👉 • iTop Dashboard Design | IT Ticketing ...
iTop Demonstration: 👉 • iTop Demonstration | Free IT Helpdesk...
🔔 iTop INSTALLATION Official Documentations:
👉 https://www.itophub.io/wiki/page?id=3...
🔔 If you want to learn more, Please visit the website:
👉 http://www.mailserverguru.com
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👉 https://www.youtube.com/mailservergur...
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Watch video How to Install iTop on Ubuntu 22.04 😍| Free Helpdesk Ticketing System 😍| Complete Guide 🗺️ online without registration, duration hours minute second in high quality. This video was added by user mailserverguru 16 July 2024, don't forget to share it with your friends and acquaintances, it has been viewed on our site 1,061 once and liked it 19 people.