Install and Use - HAPPY – Helpdesk – Support Ticket System for WordPress and WooCommerce

Published: 23 August 2024
on channel: VillaTheme
109
3

In this video, we'll learn how to fully set up and use the HAPPY – Helpdesk Support Ticket System plugin for WordPress. This video covers setting explanations, step-by-step instructions, workflow details, and everything you need to start your first basic support system

Chapters:

00:05 Installation and Activation

Basic Setup for Ticket System
00:20 Setup Wizard
00:55 Ticket Status
01:45 Ticket Form
04:15 Ticket Labels

Settings
05:00 General
06:00 Page Settings
07:05 File attachments
07:25 Working hours
08:50 Message
09:15 Email
10:00 Style
10:20 Miscellaneous

Ticket Submission and Management Process
11:15 User Creates Ticket
12:35 Guest Creates Ticket
13:00 Support Team Receives and Processes Ticket

Supporting Features
14:15 Knowledge Base (KB)
15:00 FAQ
15:45 Canned Replies

By the end of this video, you’ll have a fully functional support system set up on your site, ready to handle customer inquiries efficiently and effectively.

⚡ Download free version: https://bit.ly/happy-helpdesk-support...
⚡ Documentation: https://docs.villatheme.com/happy-hel...
⚡ Support: https://wordpress.org/support/plugin/...

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