How to Reset Windows 10 Mobile Devices Part 1
Befor reset your phone, you definitely should backup your SMS, Contacts, Photos, Videos, etc.
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► On Start, swipe over to the All apps list, then select Settings .
► Select System → About → Reset your phone.
You'll receive two warnings. If you're absolutely sure you want to restore your phone to its factory settings, select Yes, and then select Yes again. It might take a little while for the process to complete.
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