Screen Not Turning Off During Call or Receiving Call in Samsung
Screen Not Turning Off During Call or Receiving Call in Samsung:
In this video, we’ll help you troubleshoot why your Samsung phone's screen isn’t turning off during calls. If you're experiencing this issue and finding it problematic, this guide will walk you through various steps to resolve it and ensure your screen behaves correctly during calls.
Steps Covered:
Check Proximity Sensor Settings:
Ensure your phone’s proximity sensor is enabled. Go to Settings -Display - Screen timeout and adjust the settings if necessary.
Clean the Proximity Sensor:
Gently clean the area around the proximity sensor on your device to ensure it's not obstructed by dust or dirt.
Restart Your Phone:
Sometimes a simple restart can fix temporary software glitches affecting screen behavior during calls.
Update Your Software:
Make sure your phone’s software is up-to-date. Go to Settings - Software Update and install any available updates.
Reset App Preferences:
If the problem persists, try resetting app preferences by going to Settings - Apps- Reset app preferences.
Troubleshooting Tips:
If the issue continues, consider performing a factory reset as a last resort (ensure you back up your data first).
Check if any third-party apps might be interfering with screen behavior.
Keywords: screen not turning off during call Samsung, Samsung call screen issue, Samsung proximity sensor problem, screen timeout during call Samsung, Samsung phone screen not turning off, fix Samsung screen during call, Samsung screen troubleshooting
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