What Is Knowledge Process Outsourcing (KPO)?
Knowledge process outsourcing (KPO) involves outsourcing high-level tasks to individuals with advanced expertise. It differs from business process outsourcing (BPO) in that it focuses on specialized, analytical, and knowledge-based work. Companies use KPO to obtain highly skilled individuals without the cost of training and developing workers. KPO is also used to reduce costs and obtain a skilled workforce.
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