Digital Blitz #49
In this episode, we look at the 5 impact areas that implementing ISO 9001 Quality Management System has had on me, my team and my business.
Timecodes:
0:00 - Intro to the QMS
0:51 - Continual improvements
1:28 - Trailer
2:00 - Getting ISO 9001
3:07 - A no-blame culture
3:57 - Increased efficiency
4:28 - Measurement
4:51 - Risk-based approach
5:22 - Improved quality
5:47 - Wrapping up
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Digital Blitz is a series of short video briefs on all things digital in UX, Tech and Compliance. Subscribe to keep learning with me and grow your career in digital by delivering better experiences for your customers.
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This episode was written, recorded and published by Sylvain Reiter - The UX CTO. It was inspired by my work and support from my team at Cyber-Duck (https://bit.ly/3o27dPr). At Cyber-Duck, we deliver meaningful Digital Transformation for corporate clients and government bodies through solid and considered strategic thinking. We mix our user-centred design process with our technology capabilities to deliver exceptional experiences. If you are responsible for delivering a digital transformation programme in your company, get in touch!
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