Modernisation of EU consumer protection rules [Policy Podcast]
As part of its ‘new deal for consumers’, in April 2018, the Commission proposed a new directive on modernisation of EU consumer protection rules. The directive would amend four of seven main horizontal directives that make the core of the EU consumer legislation and that apply to all sectors of economy and would focus on harmonising penalties for infringements and possibilities for individual consumer redress, increasing transparency on online marketplaces, extending protection for consumers of ‘free’ digital services and addressing the issue of dual quality of products.
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