Capturing and Storing Case Resolution Using Plugin-Microsoft Dynamic 365

Published: 31 July 2020
on channel: Curious Coach
386
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#CuriousCoach #Dynamic365 Plugins #Customer Service

Capturing and Storing Case Resolution Using Plugin-Microsoft Dynamic 365

Create Fields in the Case Entity
Resolution
Total Time
Billable Time
Remarks
Source Code: https://drive.google.com/drive/folder...


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