Marketing Cloud Engagement: Admin Tools | Expert Coaching
New to Marketing Cloud Engagement?
Learn essential skills every admin should know to set up and navigate their Engagement account.
In this video, we cover:
Getting access to and orientated with Engagement as an Admin user
Navigating Set Up
Setting up users, roles, permissions, and alerts, and more
For additional resources and information mentioned in this video, or to sign up for an individual follow-up session (available to Premier and Signature Success Plan customers), click here: https://cs.salesforce.com/portraits/a...
0:00 Intro and Overview
0:16 Learning Objectives
0:43 Setup Assistant
1:00 Adding and Managing Users
3:23 Roles and Permissions
4:50 Alert Manager and Business Units
5:44 FTP, File Locations, and Feature Settings
6:27 Next Steps
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Get Started: Engagement: Admin Tools
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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