Have you ever said something you didn't mean? @TrainerLori shows you an easy two-step process to say the right thing at the right time in this short tutorial.
Watch video Assertive Communication Skills online without registration, duration hours minute second in high quality. This video was added by user TrainerLori 26 July 2012, don't forget to share it with your friends and acquaintances, it has been viewed on our site 1,709 once and liked it 14 people.