Zendesk AI in customer experience vs. employee experience | Preparing for artificial intelligence
Zendesk AI in customer experience vs. employee experience | Preparing for artificial intelligence 🤔
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🔌 There are many different ways to use artificial intelligence; this video discusses the difference in using AI in your customer experience versus your employee experience.
👉 Timestamps:
0:19 - Putting artificial intelligence into action
1:50 - Expert CX for your business
4:01 - Empowered EX for your teams
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