The Shocking truth About CRM Adoption
If you are wondering, after spending a fortune on HubSpot, onboarding and implementation, why no one in your business uses it - you've come to the right place!
There are probably three reasons everyone starts the journey with HubSpot
To become more customer centric
To become data driven
To enable teams to work more efficiently - technological enablement
But there are 5 big mistakes business make that lead to the adoption gap
The don't build their strategy in
They don't build an MCS
They allow bad data
They don't optimise process
They don't train people enough
Let me know in the comments if you have faced any of these problems in your business?
See more on the Adoption Gap in the links on the channel decription
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