What is Interactive Voice Response (IVR) and How Does It Work?
You can completely customize your advanced IVR to meet business needs. Set up personalized greetings and prompts as well as multiple levels of menu options. A multi-level IVR allows your business to have more control over call management and flow.
IVR offers many benefits to businesses of all sizes – especially those with high call volumes. It not only provides efficient call handling, but also cost savings, professional branding, and more.
In this video, we will cover the basics of IVR, including:
What is advanced IVR?
How does IVR work?
What is multi-level IVR?
Examples of an IVR
Benefits for your business
Speak with our representatives today at +1 (561) 908-6171 to learn more about our advanced IVR feature and how it can help your business.
TIMESTAMPS
Intro 00:00
What is IVR? 00:15
How Does IVR Work? 00:36
Multi-Level IVR 00:55
IVR Benefits 01:27
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