CX release video 2308
The summer release of SAP Customer Experience is live!
Our experts Tin and Jef took the time to summarize the most relevant and interesting new features in your Sales, Service or Marketing solution. For the 2308 release we have a lot in store for both Sales & Service Core (aka 'C4C'), Intelligent Sales Cloud, Emarsys and Marketing Cloud!
Discover the different features:
Sales & Service core:
00:45 - Sales - SAP GUI now supports Windows 11
01:16 – Sales - Leads: automatic end dates for leads with status change
01:55 – Sales - Opportunities: add additional approval parties
02:14 – Sales - Tickets: Workflow notifications on internal memo
03:06 – Sales: Surveys: quickly view and access attachments
Intelligent Sales Cloud
03:26 - Customer insights: key metrics based on Account Attributes
03:50 - Guided Selling: Visit Activity
04:10 - Guided Selling: extensibility to tweak the system to your own preferences
Emarsys
05:02 - New and improved integrations with SAP and non SAP products
06:45 - Reporting: Audience Reporting and Attribution Revenue Report
SAP Marketing Cloud
08:32 - Create event registration forms directly into Marketing Cloud
10:33 - 'Send of behalf' feature for mailing and multiple items of interest
Discover more information or previous CX releases on our release page: https://www.flexso.com/en/insights-bl...
Watch video CX release video 2308 online without registration, duration hours minute second in high quality. This video was added by user Flexso Group 18 August 2023, don't forget to share it with your friends and acquaintances, it has been viewed on our site 27 once and liked it people.