May 2019 Palo Alto Customer Success Meetup
Watch the full recap of our May 30 2019 CS Meetup held at ServiceRocket!
How VCs View and Value Customer Success
Did you ever wonder how your investors think about Customer Success? Join us to better understand how investors quantify the value of Customer Success.
The discussion will include:
How to financially quantify the value of a Customer Success organization in a privately held company.
What is the “right” level of investment in Customer Success, and how do you calculate that for an individual company?
What information should a CS exec have prepared to share with prospective VCs and their Boards, especially when raising capital?
What are the areas that add value and what positively impacts valuation?
Our esteemed panel will cover this and take questions from the audience.
Speakers:
Abhishek Sharma, Early Stage VC at Nexus Venture Partners
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Lu Zhang, Founder & Managing Partner of Fusion Fund
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Boaz Moar, SVP of CS at OpenGov, currently exploring a funding round
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Moderated by Tom Lipscomb, CEO & Founder at The Successful Customer
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Join us at our next meet-up @ https://www.meetup.com/customersucces...
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