printer offline problem how to fix

Published: 22 July 2023
on channel: CS BABA
301
12

CS Baba (Computer Science Baba)
@csbabaa

How to fix printer offline error

Here are some steps you can take to fix a printer offline error:
1. Check the printer's status. Make sure that the printer is turned on and that it is properly connected to your computer or network.
2. Shortcut key to resolve – services.msc  restart  printer spooler
3. Clear the printer's print queue. Sometimes, a print job can get stuck in the printer's queue and prevent it from printing. To clear the print queue, open the printer's properties and click on the "Cancel All Documents" button.
4. Reinstall the printer driver. If you have recently updated the printer driver, it may be incompatible with your printer. To reinstall the printer driver, open the Device Manager and double-click on the "Printers" category. Right-click on the printer that is offline and select "Uninstall". Then, restart your computer and Windows will automatically reinstall the printer driver.
5. Reset the printer. If all else fails, you can try resetting the printer to its factory settings. This will erase all of the printer's settings, including the network settings. To reset the printer, consult the printer's documentation for instructions.

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