What Does a CRM Do? | The 2-Minute Guide to Customer Relationship Management
CRM software helps sales teams manage their customer communications, focus on their most valuable opportunities, and provide the best customer experience throughout the entire buying process.
Nutshell Head of Customer Experience Katherine Mays explains how it all works, with some whiteboard assistance by our Brand & Visual Designer for Growth, Rebekka Kuhn.
Thanks for watching, and please visit nutshell.com/blog for more advice and education on CRM!
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