Unified Insights: Applying Analytics To Enhance Webex And On-Premise UC Deployments
In this session, we demonstrate how to harness the comprehensive analytics provided by Cisco Webex Control Hub to effectively manage both on-premise and cloud-based Webex services. We cover how to access detailed analytics on user interactions, device endpoints, and overall usage to enhance administrative efficiency and system reliability. By exploring these tools, attendees learn how to optimize their collaboration environments and streamline troubleshooting processes.
After watching, you will be able to:
Navigate and Utilize the Webex Control Hub - Understand how to access and navigate through the Webex Control Hub interface to locate and utilize the analytics tools available.
Analyze Usage and Adoption Trends - Gain the skills to interpret and analyze data on user adoption and usage trends to assess the effectiveness of the collaboration tools deployed across the organization.
Optimize System Performance - Learn how to use analytics to monitor and optimize the performance of Webex services, ensuring maximum efficiency and minimal downtime.
Improve Troubleshooting and Support - Develop better strategies for troubleshooting and support by using real-time data and insights to quickly identify and resolve issues.
Proactively Manage IT Needs - Learn to proactively manage IT requirements and adjustments before issues arise, using analytics to predict and prevent potential system impacts.
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