How to: Build a Simple Customer Support Site (Salesforce Experience Tutorial)
Hey Salesforce friends!
In this video we look at how to create a Salesforce Digital Experience, or more specifically, a Customer Support Site, by following a Trailhead scenario.
Login to your company sandbox, dev org, OR follow me using your Trailhead account and earn your badge!
Here is a link to the trailhead to follow me on (don’t forget to scroll down and ‘launch playground’ to start building in): https://trailhead.salesforce.com/en/c...
As always, don't forget to get access to your own FREE Salesforce Developer Org here: https://developer.salesforce.com/signup
Timecodes
0:00 - Intro & Use Case
2:04 - Enable Digital Experience
5:01 - Enable Knowledge Base
12:00 - Setup Permissions
14:20 - Enable Topics for Knowledge Object
17:02 - Create the 'Digital Experience' Site
20:48 - Provide Access to Site
21:40 - Login Page Branding
24:30 - Set Site-Wide Settings
26:36 - Setup Salesforce Topics for Site
30:00 - Brand the Site
37:29 - Previewing the Site on Different Devices
43:08 - Setup Reputation Levels
46:24 - Test It Out!
49:50 - Learn More/Outro
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Watch video How to: Build a Simple Customer Support Site (Salesforce Experience Tutorial) online without registration, duration hours minute second in high quality. This video was added by user Salesforce Adam 09 May 2021, don't forget to share it with your friends and acquaintances, it has been viewed on our site 23,094 once and liked it 308 people.