Why Route chose CockroachDB for their highly available, scalable, order management platform

Published: 21 August 2024
on channel: CockroachDB
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With millions of active app users, 1+ billion orders, and 52TB of storage and counting, CockroachDB has played a pivotal role in helping Route scale order, shipment, and tracking data into the billions without failing. Read the full case study here: https://cockroa.ch/3X3KaZ0

Since launching in 2019, Route has built an eCommerce network of more than 13,000 brands and millions of active app users. The company is a leader in the post-purchase experience, protecting their brands and customers with licensed shipping insurance, fast issue resolution, package tracking, carbon-neutral shipping, and more.

Route’s business is built on delivering an exceptional experience to its app users – and also to its merchants who entrust them with their customers. To increase customer satisfaction and revenue, Route uses distributed SQL database CockroachDB to power always-on data for 1 billion orders and counting.

Why Route chose CockroachDB for their highly available, scalable, order management platform
00:00 "It's not magic, it's just really good engineering"
00:12 Inside Route's dual-customer focus
00:34 Why low latency matters for the customer
00:53 Why performance and uptime matters for ecommerce
01:17 Why Route chose CockroachDB when migrating from a monolithic application
01:45 How CockroachDB powers Route
01:57 Why CockroachDB lives up to the name
02:16 What makes CockroachDB a next-generation database?


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