Tech comm trends: Providing value as a generalist in a sea of specialists

Published: 08 June 2019
on channel: I'd Rather Be Writing podcast
988
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Trends in technical communication can be hard to decipher, even when looking at data. But one underlying trend is that technology seems to be getting more specialized and complex. This trend toward specialization is driving up the value of technical knowledge, making it more prized than writing skills. To handle the complexity, technical writers may find that they are playing increasingly collaborative roles with engineers to create the needed documentation. To drive up their value in organizations, technical writers should look for ways to collaborate more skillfully with engineers in creating content.

Takeaways:

The growing complexity in the technology landscape is ratcheting up the importance of technical knowledge in organizations, overshadowing writing skills.

Creating documentation is becoming more of a collaborative effort with engineers due to the increasing level of complexity and specialization in the technology landscape.

Documentation processes are moving towards docs-as-code tools in part because engineers are more involved in the authoring processes, and they prefer to use tools they’re familiar with.


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