Schwintek Slide Room Troubleshooting Guide
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In the event the room will not retract at all, here’s what you need to do. For an electronic manual override, find the circuit board.
Press the “mode button” six times quickly, then press a seventh time and hold for approximately five seconds. Wait for the red and green lights to flash, then let go of the button. Go back inside and see if the switch on the control panel will bring the room back in. If that doesn’t work, then you need to do it yourself. On the control board, unplug both motors. Now you can move the room in the direction you need. For bigger walls, you may need some help. When pushing the wall, try to keep both sides even. When the wall is in, plug both motors back into the control board. This applies the brake for the motors and will keep the room locked in position while you’re on the road. In the event you’re unsuccessful pushing the wall in, on the outside, and at the top of the slide wall you’ll see two panhead screws. Take these screws out. Lift each motor up half inch or so and put the screws back in. Doing this disengages the gears, this will make the wall easier to push back in. On inside of coach.. put something on top of the slide room,like a 2 x4. This will act as a brake. If you run into issues and want to know exactly what’s going on, Check the controller for error codes. Here’s what the lights mean… For a fault specific to the motor, the green LED will flash once for Motor 1, and twice for Motor 2. The red LED will flash anywhere from two to nine times, depending on the error code. Here’s how to decipher the number of flashes… 2 is Battery drop out: Battery capacity low enough to drop below 6 volts while running. 3 - Low battery: Voltage below 8 volts at start of cycle. 4 High battery: Voltage greater than 18 volts. 5- Excessive motor current: High amperage, also indicated by 1 side of slide continually stalling. 6 Motor short circuit: Motor or wiring to motor has shorted out. 8 Hall signal not present: Encoder is not providing a signal. Usually a wiring problem. 9 Hall power short to ground: Power to encoder has been shorted to ground. Usually a wiring problem. When you have an error code you need to reset the board. To do that press the extend/retract buttons twice.
Once to reset, another to return to normal use. If you unable to correct the problem or you simply do not feel comfortable troubleshooting, please contact your Thor Motor Coach dealer.
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