Bill.com Sync Errors
Accounting, Bookkeeping, Finance, HR, and Tax for Startups.
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Video Transcript:
Hey, it's Scott Orn Kruze at Consulting and today we're covering startup bookkeeping and Bill.com sync errors.
Bill.com sync errors are the bane of our existence sometimes.
And we love Bill.com. It's an amazing tool. It makes sending payments electronically so much easier. It also matches all the payments to the invoices. You have the invoice record, it sinks in the QuickBooks. It's an amazing tool. But because it's not the same integration as QuickBooks or not perfectly integrated QuickBooks, sometimes you get some sync errors. What usually happens is like a vendor's name is used twice in QuickBooks or the category's wrong or maybe QuickBooks is locked for prior months.
Those can all create Bill.com sync errors, but as part of our monthly reconciliation, it's a real pain in the butt. So we actually do intra-month reconciliations, especially with Bill.com, just to clear these sync errors out because what we don't want to do is be at the beginning of the month trying to close last month books almost done and then have a million Bill.com sync errors that we have to troubleshoot. It's a real pain in the butt can actually create like days of delay. So we actually check every week or so, every two weeks, most the time to make sure is no Bill.com sync errors.
Now it's a very manual process. They're very discrete. I covered a couple of those examples, but the big thing is keep your Bill.com nice and clean. Don't replicate vendor names in QuickBooks multiple times that confuse Bill.com and always make sure you're actually uploading that invoice and creating the right vendor in Bill.com when you're actually paying that vendor because that's ultimately going to go into QuickBooks. It'll help prevent some of the sync errors.
And finally, Bill.com chat sometimes is just your only hope. And most of the time they do a really good job coming through. So shout out to Bill.com chat support. We appreciate it at Kruze Consulting. Thank you for helping us get rid of those Bill.com sync errors.
And I hope this helps. This is one of those nitty gritty things in startup bookkeeping that most people don't really appreciate. It's one of those things that we do Kruze Consulting to make sure that we don't bottleneck and we can actually deliver the financials not only accurate but on time every month. Hope that helps. Thanks.
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