Troubleshooting Internet Connections | Google IT Support Certificate
Feel empowered as you study Internet troubleshooting on the three most common operating systems available. You will become familiar with tools like ICMP, ping, traceroute, nslookup, and many more. Learn exactly what The Cloud and hardware virtualization are, and what they have to do with IaaS, PaaS, and SaaS. Jump into addressing and subnetting to discover how the world “outgrew” IPv4 and began adopting IPv6.
0:00 Troubleshooting and the Future of Networking
2:11 Ping: Internet Control Message Protocol
7:20 Traceroute
10:09 Testing Port Connectivity
12:36 Name Resolution Tools
14:55 Public DNS Servers
18:42 DNS Registration and Expiration
21:09 Host Files
21:30 What is the Cloud?
31:07 Everything as a Service
34:01 Cloud Storage
36:01 IPv6 Addressing and Subnetting
42:55 IPv6 Headers
This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.
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